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07-14-2024 02:05 AM
Is it possible to sort the category items that appear in the category picker, which is selected when creating a knowledge article?
If so, how?
I am having trouble because they are not sorted in ABC order or by number.
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07-14-2024 02:31 AM
Hi @Community Alums ,
The Category picker is coming from UI macro named 'kb_category_reference_lookup'
Please check the below KB for more details: 'tree picker' view for a reference type dictionary field
The Script include which is showing those categories are: 'GlobalKnowledgeUtilSNC'
OOB it is showing in alphabetical order in PDI
Mark this as Helpful / Accept the Solution if this helps.
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07-14-2024 02:31 AM
Hi @Community Alums ,
The Category picker is coming from UI macro named 'kb_category_reference_lookup'
Please check the below KB for more details: 'tree picker' view for a reference type dictionary field
The Script include which is showing those categories are: 'GlobalKnowledgeUtilSNC'
OOB it is showing in alphabetical order in PDI
Mark this as Helpful / Accept the Solution if this helps.

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07-14-2024 02:42 AM
It's best if you could show a screenshot or describe the page on which you want this sorting/ordering to be done.
KB UI is all over the platform..