I want to sort the items displayed in the category picker.

Community Alums
Not applicable

Is it possible to sort the category items that appear in the category picker, which is selected when creating a knowledge article?
If so, how?
I am having trouble because they are not sorted in ABC order or by number.

1 ACCEPTED SOLUTION

SN_Learn
Kilo Patron
Kilo Patron

Hi @Community Alums ,

 

The Category picker is coming from UI macro named 'kb_category_reference_lookup'

 Please check the below KB for more details: 'tree picker' view for a reference type dictionary field 

 

The Script include which is showing those categories are: 'GlobalKnowledgeUtilSNC'

OOB it is showing in alphabetical order in PDI

 

SN_Learn_0-1720949503059.png

 

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2 REPLIES 2

SN_Learn
Kilo Patron
Kilo Patron

Hi @Community Alums ,

 

The Category picker is coming from UI macro named 'kb_category_reference_lookup'

 Please check the below KB for more details: 'tree picker' view for a reference type dictionary field 

 

The Script include which is showing those categories are: 'GlobalKnowledgeUtilSNC'

OOB it is showing in alphabetical order in PDI

 

SN_Learn_0-1720949503059.png

 

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.

AnirudhKumar
Mega Sage
Mega Sage

It's best if you could show a screenshot or describe the page on which you want this sorting/ordering to be done.

KB UI is all over the platform..