Reports on the Audit History of Knowledge Articles

[Rebecca B]

Hi Everyone, I am looking for a way to create a report that will show the dates that certain fields in the knowledge article have changed. For example, the date that an author or ownership group has been changed from a previous entry. I know how to view the history on an individual article, but am not aware of how to create a report to see that type of information.

[Najmuddin Mohd]

Hi @Rebecca B ,

Reports on Audit table is highly disliked due to amount of data it stores.

One alternative could be to create Metric Definitions on the fields you required and run reports on it.

If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.

[Rebecca B]

Thanks Najmuddin, are you able to point me to some documentation on how to create Metric Definitions on my fields?

[Najmuddin Mohd]

Hi @Rebecca B ,

The following link can be helpful.

https://www.youtube.com/watch?v=cBRmS7UxHIU

https://www.youtube.com/watch?v=dSirIkg4H4I

If the above information helps you, Kindly mark it as Helpful.

Regards,
Najmuddin.