TinyMCE Editor is being replaced - anyone know the details?

Kim27
Tera Guru

‎07-11-2025 11:25 AM

Hi everyone, I received an update to an Idea regarding changes to the TinyMCE editor. Today, it was marked as "unlikely to implement" and the reason provided was:

 

TinyMCE will be replaced as the editor for knowledge articles so this request is no longer relevant for that area. The new tool will have more flexible formatting options available. 

 

Does anyone have details on this change yet? This may be an impactful change to content standards and training documentation that I'd like to address proactively, if possible.  

Kim27_0-1752258303330.png

 

 

  • 487 Views
1 REPLY 1

Maik Skoddow
Tera Patron
Tera Patron

‎07-11-2025 11:53 AM

Hi @Kim27 

at the moment there are no information available that TinyMCE will be replaced in the nearer future. ServiceNow has recently upgraded TinyMCE from version 4 to version 6.8.3, bringing enhanced table functions, improved formatting, and new editing features such as accordions and custom styles. Therefore, it is unlikely that such a replacement is to be expected in the coming releases.

 

Maik

0 Helpfuls