Aside from Article Validity, what affects the valid to date of article?

[Rain Vaine]

Hello experts,

On the ServiceNow documentation, it says that if Article Validity is blank, the default value for valid to field of an article is January 1, 2100.

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/knowledge-managemen...
I was able to verify that the article validity of the knowledge base is blank but the valid to is still not defaulting to "2100-01-01"

Do you know of any possible factor that can affect the valid to aside from Article validity?
How do we set the "valid to" field to default "2100-01-01" value without affecting any workflow or other things? 

Regards,
Vaine

[Dr Atul G- LNG]

Hi @Rain Vaine 

I dont think, we have other way best is use the workflow /flow but you can try with BR as well.

[Rain Vaine]

Hello,
Is the valid_to field possible to update via a background script? and If so is it a best practice?
Or  a scheduled script that can be run on demand just to update the valid to field?
or it is not possible?

Regards,
Vaine

[James Chun]

Hey @Rain Vaine,

I can confirm that the KA's 'Valid to' is set to 2100-01-01 per the doc if the KB's Article Validity is empty.

Are you creating a new article or updating an existing one?

A few things that you can check:

• Verify the 'Default value' of the 'Valid to' field. It should be

javascript: current.kb_knowledge_base ? new global.KBCommon().getDefaultValidToDateFromCurrentDate(current.kb_knowledge_base) : '';

• A custom Business Rule on KA table
• Verify if the 'Publish workflow' modifies the 'Valid to' field

Cheers