Attachments not visible in articles for other users

Susanne Bredal · ‎01-13-2023

Hi all,
I am experiencing an issue where I have copied an article I have made from one knowledge base and inserted the copied content into a new article placed in another knowledge base. All in the same SN instance.
But the pictures inserted is not viewable/visible. (see attached)
Does anyone know how I fix this?
I am in the Can contribute group and the user I have impersonated for testing the article is both in the Can read and Can contribute groups.
Do I have to use image library to fix it instead of attachments?
Thank you 🙂

Omkar Kumbhar · ‎01-13-2023

Hello @Susanne Bredal ,

Yes, Please check in the image table if this image is present.

Thanks,

Omkar

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.

View solution in original post

Susanne Bredal · ‎01-13-2023

I have not been using image library, but attached the pictures in the original article from a file.
This must be why they do not work. I will try with image library instead.
Thank you.