Attachments not visible in articles for other users

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Susanne Bredal
Tera Contributor

‎01-13-2023 12:48 AM

Hi all,
I am experiencing an issue where I have copied an article I have made from one knowledge base and inserted the copied content into a new article placed in another knowledge base. All in the same SN instance.
But the pictures inserted is not viewable/visible. (see attached)
Does anyone know how I fix this?
I am in the Can contribute group and the user I have impersonated for testing the article is both in the Can read and Can contribute groups.
Do I have to use image library to fix it instead of attachments?
Thank you 🙂

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Omkar Kumbhar
Mega Sage
Mega Sage

‎01-13-2023 01:02 AM

Hello @Susanne Bredal ,

Yes, Please check in the image table if this image is present.

Thanks,

Omkar

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Susanne Bredal
Tera Contributor
In response to Omkar Kumbhar

‎01-13-2023 01:09 AM

I have not been using image library, but attached the pictures in the original article from a file. 
This must be why they do not work. I will try with image library instead.
Thank you.

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