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Resolved! How Often to Run AQIs?

What is best practice for running AQIs?  Do you run an AQI on every new article or should you perform them randomly?  Do your knowledge managers perform AQIs or your ownership groups?  Thanks.

SuzyH_ by Tera Contributor
  • 873 Views
  • 3 replies
  • 4 helpfuls

Article attachments in the attachments widget.

Hi, hoping someone can help.  I am seeing an issue that whenever an image is pasted into a Knowledge article it then uploads into the attachment's widget/ sidebar.  This is problematic especially with longer docs where multiple images have been added...

Tam_Mailley by Tera Contributor
  • 1820 Views
  • 5 replies
  • 8 helpfuls

Additional functions in Knowledge Articles

Has anyone added dropdown menus in knowledge articles with links to anchors that take the reader to a certain section of the article.  Also, has anyone added tabs within a knowledge article allowing the reader to click on a tab to view information sp...

Mike Hussey by Tera Contributor
  • 1964 Views
  • 5 replies
  • 2 helpfuls

Bulk Update of Knowledge Articles using List Editor

Hi, I have had a few examples recently where I've needed to bulk update knowledge articles - for example changing Category and Valid To dates on dozens of articles. At the moment the only way for me to do this is manually one by one, or submitting a ...

Janelle3 by Tera Contributor
  • 5813 Views
  • 13 replies
  • 25 helpfuls
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