Bulk Download KB articles as pdf

Feddy
Kilo Sage

Hi Team , 

Has anyone implemented a functionality to mass download kb articles as pdf (.zip folders)?
We need to be able to download articles from the system in bulk with the content and all the article form fields details as a pdf. 

Any inputs on this would be much appreciated.

Thanks, 
Fedrick

7 REPLIES 7

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Feddy 

Greetings!

OOB, only one article can be exported as pdf at a time. Bulk exporting to pdf is not possible.

refer the below doc:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818411

 

I see there is duplicate question for the same, you can remove one as it'll benefit future users:

https://www.servicenow.com/community/developer-forum/bulk-download-kb-articles-as-pdf/td-p/2591662

Please hit the thumb and Mark as correct based on Impact!!

 

Kind Regards,

Ravi Chandr

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Feddy 

 

Greetings!!

 

Currently in baseline system you can download KB 1 by 1 only. From list view you can try but it will be excel not in PDF.

 

Please mark my answer helpful /accept solution if it serves the purpose. 

 

Regards

Atul G

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Could you up load a screenshot where we get the access to the excel donwload.

TKS.

Juan Paulo

Hi @jpalvarez80 

 

Here you go.

 

Search for Knowledge Article in Navigation and open list view and and select all fields and download.  Only point is knowledge body will be in HTML.

 

Please mark this response as correct or helpful or then solution accepted if it assisted you with your question.

Regards
Atul G.
Learn N Grow With Atul G

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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