Warning message associated with groups
I need to insert a warning and blocking message associated with specific groups. How can I do this?Currently I'm using Business Rules, but I haven't implemented them correctly.
Forum Posts
Not Allow Special Characters in the attachment type variable in the Service Catalog
Hi Team,Can we restrict special characters (% $ @ ( ) & < > ' ") in the attachment type variable?@Ankur Bawiskar
Project open vs closed report
Hello All,Looking for help to build a bar chart report in ServiceNow that shows the count of projects created vs. closed, grouped by different time intervals (Week, Month, Quarter, Year), using the Created Date and Actual End Date fields from the P...
How to make attachments mandatory on Remote Record Producers through the service bridge?
Hello all! I am new to using the service bridge and remote record producers and have been trying to make the remote record producer force mandatory attachments but have no luck. The field for making attachments mandatory is hidden on the provider f...
Enable My Favorites on Service Portal
with Zürich version, My favorites can be enabled as a new feature. Please help me for enable/add my favorite on service Portal.
Resolved! Not allow special characters in a catalog variable
Hi,I have a requirement where i should not be able to enter some special characters. I tried it but it is not working. Kindly help. Please don't post links. function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue ==...
UI Builder – unable to display existing “Network ID” field on Dispute Transaction card
UI Builder – Can’t show existing “Network ID” field on Transaction card (Card Dispute Record Generator)Hi everyone,I’m trying to display an existing field called “Network ID” on a transaction card (attached in the screenshots below) in a UI Builder e...
How to remove the Skip button from Questionnaire Activity in Playbooks?
How to remove the Skip button from Questionnaire Activity in Playbooks?
Issues with Inbound POP configuration in my PDI
Hello all,Recently out of my curiosity, I've tried to configure the inbound and outbound email configuration in my PDI. With a video reference from you tube I've achieved the outbound email configurations via SMTP email account. But I'm facing issues...
Inbound/outbound emails from Servicenow PDI - Article
Inbound and outbound emails from ServiceNow PDIAll the emails reside in the email server To process the emails from and to ServiceNow we have to connect with Email Server download emails from itCreate a new email ac...
How to call a ui page inside a Catalog client script
Hi,I created a ui page with html and client script.Then i created a catalog client script and im using this script to call the ui page, but im getting a Java Script Error, i also tried with new GlideDialogWindow but i got the same Errorvar gm = new G...
SolarWinds fields update issue on servicenow instance.
Hello All, In the Network Gear class record the IP address is not getting updated from Solarwinds. I have configured SolarWinds Service Graph Connector.And also the Serial Number is not getting correctly updated on Hardware assets from SolarWinds.Cou...
Multiple Dev Instances: Updates synchronization
Hello friends, I am curious about how ServiceNow updates are synchronized in case of multiple teams working with dedicated development instance. In this, QA, Test/UAT and Production instances are shared but only dev instances are dedicated e.g. dev1,...
flow designer submitted cat item request , but additional cat_task getting created for RI
Hi team , I have created an flow designer which submits cat item request , post which it creates 1 sc_task for the catalog item request, however this workflow creates 2 additional sc_task , an in flow log it list only one sc_task , I want to debug ho...
AWA Priority Box – Enhanced Visibility
Hello All, Is there a way to highlight the cases coming in through AWA that are high priority/VIP clients? Such as highlighting the entire box (yellow) to ensure agents can see and accept that one first?
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