ServiceNow can fl exibly respond to SQL Monitor's webhook messages, allowing SQL Monitor's alerts to be handled as part of an organization's unifi ed incident management process. In this example, we'll build a Scripted REST API resource in ServiceNow...
I have a Workspace page that displays records using multiple sys_ux_list configurations under the same category (View Master List). The available lists are: SOERSNSFAll1 All of these lists are configured to use the same table: When a user selects a l...
Hi, I am trying to pass the previous step in the sys id (Insert record) in the Run server-side script step. I am writing the script to Approve 60% of approvers in the CAB approval of change request to move next phase. Help me out its Urgent!Error: T...
Hi everyone,I created a new field, u_depends_on_name, on the sn_bia_dependency table.Some users are receiving the following error when they try to filter on this field:Part of the query on sn_bia_dependency has been ignored because of insufficient ac...
Hello all, In the email logs, I see this email with the subject mentioned in the pic.The notification is empty.And the issue is, the email is sending to many recipients, and I was asked to cut down that.But where can I find this notification? I chec...
When I click on the location lookup it is not rendering and it is stuck like the screenshot shown below. It is not showing up any data for long timeAnd I am getting like below only when I remove the dependent field company from dictionary
Hi, I have created an server-side script in ATF to find approvers from approver table (function(outputs, steps, stepResult, assertEqual) { // add test script here var newOrderId = ""; var Record_Number=""; var sysIdforStep6 = 'f64cc4ebdb212300b1...
Hi,How we can track usage of Platform Analytics dashboards.We want to see, who all are the users are using dashboard's of Platform Analytics.Where we can get this information? Thanks.
Hi All, We are enhancing our Service Graph Connector (SGC) app to support new AI data source types:Azure OpenAIAtlas Vector SearchThis integration connects to a third-party platform. The third party is able to connect to the AI platform and perform a...
Hi Team,I have created an AI Agent and deployed it in Virtual Agent (VA) as an assistant for end users. My requirement is to invoke different specialized agents from this main agent based on user requests—for example, an agent that creates problem ti...
Please help me achieve how I can generate 4th task when all 3 parallel task gets status is closed complete.Thanks
ahoy Now Ninjas! Anyone with any suggestions how to hide the highlighted sections in CSM/FSM Workspace? I have checked all options as in here I searched around UI Builder but didn't manage to find it. Now I have 2 instances where one has the two sec...
Hi We need to automate the testing of Incident creation via interactions in Servicenow Operations Workspace.Is it feasible?If so please let me know how? Thanks
Can Anyone help me with the Interview Questions on Service Catalog.? PS. I am attending for Interviews Thanks.
I am creating Knowledge Articles using different article templates. When I select the Standard template, the Workflow field shows "Pending - Not Started".However, when I use other templates (like KCS Article or Incident KCS Article), the Workflow fi...
