Hello,I have two questions regarding ATFs as it relates to UI Actions for a scoped app using workspace. I had existing ATFs that were working fine, but now that we are moving to Zurich, 10 of them no longer work. All of these do use a Run Server Si...
Hi I have a requirement when I want to submit a catalog item in CSM portal it should redirect to Req not RITM.Can anyone tell me how I can achieve itThanks in advance.
I created a UI policy to hide a specific field from the form view, based on the type of change. In platform view, the field is hidden as expected (not visible for standard/normal changes), but when I load the change in Service Operations Workspace, I...
I have a doubt which goes like this:1. I have a client script onchange to run a script like when the channel is changed the category have only one set of options.2. And at the same time I am running another onChange client script like when the catego...
I am creating a context list ui action to create a hardware request from an incident record. I have it correctly opening a new tab to the correct form, but I am trying to pass the caller_id from the incident into the requested_for variable on the for...
Hi all,I’m building a ServiceNow Flow using the Microsoft AD v2 Spoke’s “Look up Objects by Filter” action.The goal is to look up a distribution group name by its email address (e.g., dl-finance@company.com) so I can then add a user to that group.I a...
Hello Community,Among many fields available on SLA task , we have to show two field "Business time left" and "Breach Time" on HR Case list view.I have created BR on update of the records which will update case whenever that respective SLA task gets u...
Hi In project workspace there is a record page whenever from list i open any record Project Workspace Subtoolbar become visible there is a property of it in which i have mentioned my page id as well still its not workingIts working fine for my anoth...
Hi Team, Could someone please help me with configuring the visibility of the "Create Known Error Article" link based on the following conditions:For P1/P2 tickets:The link should be visible only when the ticket is in the Root Cause Analysis (RCA) sta...
The default Notifications tab was previously displaying RITM, REQ, INC, and HRC-related notifications.However, after upgrading the HR Service Delivery for Mobile plugin to the latest version (21.2.7), these notifications are no longer appearing.We n...
Hello,I need to dynamically set the "To" person in an email and I can't figure out how to do that from Flow Designer. In my situation, it's a bit more complicated. My business requirement is to find inactive users based on a time period. The liaison...
I need some input on how to resolve an issue I have when I would like to add a CI via REST API. I'm kind of new to REST API, and I don't know how to resolve this issue or where to see what is supposed to be submitted in my payload. (I'm using Postman...
From where does this error come from "Condition evaluated to null, skipping Business rule" on Form while submitting a new project form . How to fix it, if any have faced this and found to resolve this.
Hello,I need to load data into ServiceNow from an internal database. I already have a Mid Server setup that has allowed us to modify accounts in our Active Directory through flows in Flow Designer. I've successfully been able to telnet to this databa...
Hello,In SOW agent assist when you click on the templates icon there are three tabs that show. Favorites, My Templates and All. Prior to Yokohama "ALL" was the default tab. Now it seems to be favorites.Is it possible to make the default tab "ALL" lik...
