Hi Community, I'm currently working on customizing the Knowledge Base in ServiceNow and had a question regarding UI Actions on the Knowledge Article view page. Requirement:I want to create a custom UI Action (button) that appears on the Knowledge Art...
Hello Team, We have encountered some strange issue with the Pipeline Changes,Some of the Pipeline changes that are closed but still showing Active = True. What will be the issue? Thanks in advance
Being part of the Cloud Dimensions CMDB implementation team, using CI Class Manager, you are tasked to update the Windows Server (cmdb_ci_win_server) class with a static reconciliation rule that achieves the following:- Windows Server record in CMDB ...
Haven't had a great experience migrating Reports and Dashboards to Platform Analytics.We're finally getting around to updating our dashboard, reviewing each one, and manually fixing those dashboards as needed. Yuck. One question still remains, How ...
Can anyone clarify the following please: I have created an Order Guide for new joiners that contains 6 catalog items. I need to generate a single approval at the REQ level rather than generate 6 approvals at the RITM level. My approval engines se...
Hi Everyone,Had anyone tried or know how to modify the MRVS to add an "Add and Stay" button on the Modal popup? Users have to enter many records it's a lot of clicks to click 'Add', then click Add again just to re-open the modal. We'd like to keep th...
Hello everyone,I need to be able to open a Request from an Incident in the Service Operations Workspace, so I've tweaked the Workspace Client Script of the "Create Request" UI Action to my needs and have been using that.Thing is, whenever I click on ...
Hi All,I am working on a Configurable Workspace page in UI Builder where I have multiple tabs, including a Playbook tab. My requirement is to show the Playbook tab only for users who have a specific role.Role:xyzRequirement:If the logged-in user has ...
With the help of existing community articles, we performed a full instance scan and identified over 4,000 records in the scan findings.Can you please provide the steps to resolve these findings?
I need to create a hyperlink or link whatever it is in SOW in incident table on the caller card section , we have a record information section and there is the caller card which contains existing 2-3 hyperlinks emebeeded so I want to embed mine one a...
I have a Record Producer with this structure. Record Producer{ Variable 1 Variable Set { Variable 2 } } Variable 1 is inside the record producer but Variable 2 is in a variable set. I want to use variabl...
Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request number from the survey form.
How can I remove this reference record details from the survey when it is triggered.
Hello ServiceNow Community,I’m looking for step‑by‑step guidance and best practices to correctly configure Cross‑Instance Application Trust (CIAT) across multiple ServiceNow environments.Current Environment Setup10 Development instances1 QA instance1...
I’m building a ServiceNow Flow Designer action that calls Microsoft Graph to run the Intune managedDevice resetPasscode action:Base URL: https://graph.microsoft.comMethod: POSTResource: /v1.0/deviceManagement/managedDevices/{managedDeviceId}/resetPas...
