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3 hours ago - last edited 3 hours ago
Is there a way to migrate legacy dashboards to a Platform Analytics dashboard or Reports to Data Visualizations to be used on a Platform Analytics dashboard?
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3 hours ago
Hi @DanEvers
You can run the migration manually using the Platform Analytics Migration Center. This allows you to migrate all artifacts at once or selectively upgrade specific Core UI dashboards.
Also check :Platform Analytics experience upgrade: FAQ for Dashboard Owners
https://www.youtube.com/watch?v=OA2mWEIEhuI
KB1578131 Platform Analytics Migration Center guidelines and troubleshooting
Refer this article: Important Update on Legacy Reporting and Analytics with Australia Release
Due to customer feedback requesting additional time to prepare and review legacy content, Servicenow has extended to the time where may continue to create new Core UI reports, dashboards, etc. through the end of 2027.
As per Servicenow FAQ,
- What will happen to my legacy reports and dashboards when we upgrade to Australia?
- Answer: Nothing will happen to your legacy reports and dashboards. You may continue to run and view them as long as you wish.
- NOTE: Starting with Australia, legacy content will be accessible and integrated within the Platform Analytics UI. For example, you will see legacy dashboards in the same page as Platform Analytics dashboards.
- What if I encounter issues with my legacy dashboard or report after upgrading to Australia?
- Answer: If you experience crashes, unknown errors, or other problems with your legacy dashboards or reports, the resolution will be to migrate or recreate the content in the Platform Analytics experience. We will no longer support legacy dashboards and reporting, except for critical security issues, once you upgrade to Australia or later.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 hours ago
Hi @DanEvers
You can run the migration manually using the Platform Analytics Migration Center. This allows you to migrate all artifacts at once or selectively upgrade specific Core UI dashboards.
Also check :Platform Analytics experience upgrade: FAQ for Dashboard Owners
https://www.youtube.com/watch?v=OA2mWEIEhuI
KB1578131 Platform Analytics Migration Center guidelines and troubleshooting
Refer this article: Important Update on Legacy Reporting and Analytics with Australia Release
Due to customer feedback requesting additional time to prepare and review legacy content, Servicenow has extended to the time where may continue to create new Core UI reports, dashboards, etc. through the end of 2027.
As per Servicenow FAQ,
- What will happen to my legacy reports and dashboards when we upgrade to Australia?
- Answer: Nothing will happen to your legacy reports and dashboards. You may continue to run and view them as long as you wish.
- NOTE: Starting with Australia, legacy content will be accessible and integrated within the Platform Analytics UI. For example, you will see legacy dashboards in the same page as Platform Analytics dashboards.
- What if I encounter issues with my legacy dashboard or report after upgrading to Australia?
- Answer: If you experience crashes, unknown errors, or other problems with your legacy dashboards or reports, the resolution will be to migrate or recreate the content in the Platform Analytics experience. We will no longer support legacy dashboards and reporting, except for critical security issues, once you upgrade to Australia or later.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti