How can I only have our custom URL displayed in Google search results?

[Johan van den H]

When you search for one of our public available knowledge articles (search term "wur password") in Google Search it will display the same knowledge article twice in the search results.

One time (the English version) with our "ServiceNow URL" (wur.service-now.com) and one time (the Dutch version) with our custom URL servicenow.wur.nl.

How can we prevent the search results with the ServiceNow URL to appearing in the search results?

[Shashank_Jain · Accepted solution]

Hii @Johan van den H ,

Please go through these link, these will be helpful -

https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/product/knowledge-manag...

https://developers.google.com/search/docs/crawling-indexing/consolidate-duplicate-urls

Once you review the links, please share your feedback on whether they were helpful.

[Johan van den H]

Thank you @Shashank_Jain ,

Your links supplied us with useful information and the relevant technical terms to search for more information.