- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-02-2022 05:53 AM
How do you configure a retired knowledge article to require approval before it is published vs using the "Republish" UI action button that instantly publishes a retired article without approval first?
Solved! Go to Solution.
- Labels:
-
Knowledge Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-04-2022 10:01 PM
Hi,
Glad to see my answer helped You.
Kindly mark the applicable answer as Correct & Helpful both such that others can get help.
Thanks,
Sandeep
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-02-2022 06:27 AM
HI,
There may be cases where you will need to republish a retired article. For example, an admin may want to temporarily retire an article when its information doesn't currently apply, but will at a later date. An administrator or knowledge administrator who can view retired articles can instantly republish these without having to go through an approval workflow.
- Navigate to All > Knowledge > Articles > Retired.
- Select a retired article and click Republish.
Result
Below are some related threads with customized approach:
how to publish retire knowledge articles
How do I unretire a Knowledge Base article back to its Published state?
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-04-2022 10:01 PM
Hi,
Glad to see my answer helped You.
Kindly mark the applicable answer as Correct & Helpful both such that others can get help.
Thanks,
Sandeep
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-12-2022 06:55 AM
Hi
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-18-2022 10:39 AM