I tried to embed a video from MS Stream where we keep our internal videos in a Knowledge Article but when I try to save it - the html embed code disappears.
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‎08-18-2022 06:58 PM
So we wanted to embed videos on knowledge articles and when I embed a youtube video it works however we house our company videos in MS Streams so I try embedding videos from there but it doesn't work.
1. I tried inserting the video through a URL (which worked on a Youtube video) but doesn't work for MS Streams
2. I also tried editing the source code with the embed code from MS Teams but it disappears after I save or update it
After saving, this happens (the source code is not there anymore)
Please help.

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‎08-18-2022 10:10 PM
Have you reviewed this KB already? Includes workaround and resolution.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0759354
Docs also mention about on how to embed video
And someone has wrote a detailed blog on embedding video in KB already
https://community.servicenow.com/community?id=community_blog&sys_id=5a1ad5b3db9e54106621d9d968961966
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‎08-19-2022 02:26 AM
Thank you for the quick response and we're currently looking into what you've shared.