I would like to connect with other Community Managers

Toby11
Tera Contributor

‎03-23-2023 07:24 AM

Good morning Community!
I am using the ServiceNow Community platform and am interested in connecting with other Community Managers to discuss best practices and utilizing the SN Community platform.
Things I would like to share and chat about:

  1. Monthly, quarterly, and annual KPIs and measurement.
  2. Breaking down and analyzing survey data.
  3. Dashboards and performance analytics.
  4. Moderation and community management.
  5. General Community discussions.

If you are interested, please reply to this post or PM me.
Cheers,
Toby

  • 2,078 Views
28 REPLIES 28

Mohan raj
Mega Sage

‎03-23-2023 07:30 AM

Hi @Toby11,

 

I am not a community manager, however, I would like to join and learn more about best practices.

 

Regards

Mohan

Toby11
Tera Contributor
In response to Mohan raj

‎03-23-2023 07:34 AM

Thanks @Mohan raj 
It would be great to have a specific forum dedicated to conversations around the Community platform tool where Community Managers and interested parties like yourself to gather and share best practices.

Cheers,
Toby

Flitdog78
Giga Expert

‎03-23-2023 07:52 AM

Agree with Mohan here, I would like to see what practises are across the community as knowledge managers.

Pam Calvey
Mega Guru
In response to Flitdog78

‎03-24-2023 05:22 AM

There is a Knowledge Manager User Group. Search for KMUG and you should find it.  Ashley Snyder is the ServiceNow analyst in charge.