knowledge feedback task

[JulietChicago]

HI,

Today out of the box feedback tasks are assigned to ownership group and the ownership group manager as the assignee. I am trying to understand the logic for this instead of just assigning to the group.

Does anyone know why it this way?

We may need to adjust this but before we do I wanted to understand the reasoning.

[Dr Atul G- LNG]

Hi @JulietChicago 

Not 100% sure, but check these 2 script include.

[Dr Atul G- LNG]

[Arnaldo · Accepted solution]

When the feedback task  is generated it is assigned to the manager but also to the ownership group
so when you click on My assigned Task of feedback management
There are the following opportunities:
- Manager can act as a dispatcher
- Group member can see the list of tasks assigned to the group and assign it to himself