I would like to connect with other Community Managers

[Toby11]

Good morning Community!
I am using the ServiceNow Community platform and am interested in connecting with other Community Managers to discuss best practices and utilizing the SN Community platform.
Things I would like to share and chat about:

1. Monthly, quarterly, and annual KPIs and measurement.
2. Breaking down and analyzing survey data.
3. Dashboards and performance analytics.
4. Moderation and community management.
5. General Community discussions.

If you are interested, please reply to this post or PM me.
Cheers,
Toby

[NoUsername]

I would be interested as well. Thank you.

[LinaV]

Hi Toby,

I would also like to join.

I would also add topic - existing/ new features - for what they are used and what are your feedbacks.

Regards,

Lina

[Toby11]

Hi @LinaV 
Totally - I am unsure about what features do what and documentation is not very helpful.
Getting together with other Community Managers to discuss dashboards and aspects of the the back-end of ServiceNow (where to find what) would be so helpful.

[tracyo_brien]

Hello!

Are you a member of a SNUG (ServiceNow User Group)? You can join one by clicking here and finding the one closest to you. You can also create your own SNUG Meetup- I have attached the program guide for details. Feel free to contact me directly at tracy.obrien@servicenow.com.

Tracy O'Brien - ServiceNow

[Toby11]

Good day @tracyo_brien ,
Thank you for reaching out.
Would it be possible to have a forum in ServiceNow Community for Community Managers using your platform?
This way, conversations can be ongoing and the content can be easily cataloged.
I believe a dedicated forum will be more useful that a User Group or meet-up.
Thank you for contacting the Community Team on my behalf.
Cheers,
Toby