Knowledge accessibility checker - reporting available?

Karen Mora
Tera Contributor

Hi all,

 

As you may know, the TinyMCE editor includes an accessibility checker that flags errors. Is there a way to generate a report across selected articles showing the number of errors in each, rather than reviewing each article individually?
4 REPLIES 4

Tanushree Maiti
Tera Patron

Hi @Karen Mora 

 

Check Yokohama new feature: Knowledge accessibility checker

Accessibility checker in the toolbar 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

The question is whether we can get a report showing the issues raised by the accessibility check and what you have  been shared from the accessibility check cam do. @Tanushree Maiti 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron

Hi @Karen Mora 

There is no way to get a report on Accessibility check for now.

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Tanushree Maiti
Tera Patron

Hi @Karen Mora 

 

No, there is no OOB  native reporting dashboard or batch scan component to generate an error count across multiple articles simultaneously.

 

The built-in TinyMCE Accessibility Checker operates as a real-time, in-editor tool. You must open an individual article and run the check manually or during the publishing process to see the errors.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti