Knowledge article URLS opening in "New Window" as "Default"

[Steph15]

Hi Knowledge Managers!

My question is...does anyone have code to redirect URLS/hyperlinks typed with the article body to "default" the "Target" to open in a "New Window"?  The current Default is "None" and we've had issues across different browsers and operating systems with URLS NOT opening and simply redirecting to a ServiceNow Home page!

Thanks!

Steph

[Shyrel Evsich]

Thanks @Aman Kumar S.  I am curious though if there is a way to set the default target for already published article to new window (_blank) without updating/republishing the article?

[Sadashiv H]

This doesn't work in Tokyo version.. any idea about this anyone??

[ncanada]

Do you know of a solution to this for TinyMCE v5? 

[Yousaf]

Hi,

Try this

var url3 = '/kb_view.do?sysparm_article=KB0010899';
g_navigation.open(url3,'_blank');

Mark Correct or Helpful if it helps.

[Steph15]

Hello Yousaf! Thanks so much for your reply and I'll look into this with our Developers.