Knowledge article URLS opening in "New Window" as "Default"

Steph15
Giga Contributor

‎08-12-2022 11:31 AM

Hi Knowledge Managers!

My question is...does anyone have code to redirect URLS/hyperlinks typed with the article body to "default" the "Target" to open in a "New Window"?  The current Default is "None" and we've had issues across different browsers and operating systems with URLS NOT opening and simply redirecting to a ServiceNow Home page!

Thanks!

Steph

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14 REPLIES 14

Yousaf
Giga Sage
In response to Steph15

‎08-14-2022 11:45 AM

No Problem steph.

Try both answers and Please do mark correct if any answer works for you and close the thread


***Mark Correct or Helpful if it helps.***
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Steph15
Giga Contributor
In response to Yousaf

‎09-15-2022 12:03 PM

Yousaf,

My Team Lead Developer decided to not move forward with this code.

Thanks so much!

Stephanie

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Aman Kumar S
Kilo Patron
In response to Steph15

‎08-29-2022 03:21 PM

Hi @steph

Is your issue resolved?


Feel free to mark correct, if your issue has been resolved, so it ends up in solved queue.

Will be helpful for others looking for the similar query.

Best Regards
Aman Kumar
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Steph15
Giga Contributor

‎09-15-2022 12:04 PM

Aman,

My Team Lead Developer decided to not move forward with this code.

Thanks so much!

Steph

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I_
Tera Contributor
In response to Steph15

‎09-18-2022 01:43 AM

Hello Steph. What was the reason for not moving forward? l'm interested in knowing how this can be changed too

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