make icon of knowledge base visivle and show my articles when i click on icon

khebizi chahina
Tera Contributor

I am a beginner in the service now and I received a project to add the basic knowledge on the company’s website.
For now I can display the knowledge base licone nothing more and it displays me full of errors.

Can you help me or tell me how to make the the icon of knowledgebase visible and and show my articles when i click on icon

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Any update on this?

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

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10 REPLIES 10

Community Alums
Not applicable

Hi @khebizi chahinaze ,

Can you share some screenshots of your error?

 

I managed to erase the mistakes.
and to create this icon, I created a container and added the Widget Icon link.
Can you tell me what to do next please ?

khebizi chahina
Tera Contributor

how to make my icon point to specefic knowledge base ?

find_real_file.png

Community Alums
Not applicable

NO Worries!! M here for your help 🙂

I would recommend making a copy of the "Icon Link" widget so you can create something custom.   then in the server side script of the widget, you can write your code to set the target page based on the logged in user.

 

find_real_file.png