make icon of knowledge base visivle and show my articles when i click on icon

[khebizi chahina]

I am a beginner in the service now and I received a project to add the basic knowledge on the company’s website.
For now I can display the knowledge base licone nothing more and it displays me full of errors.

Can you help me or tell me how to make the the icon of knowledgebase visible and and show my articles when i click on icon

[Community Alums]

Ok!! i have found the most easiest way to do it.

Just Ctrl+Right click on your ICON

select "Instance Options" > Then the first field called "Type" select "URL".

Then, Provide the Knowledge Base URL:

[khebizi chahina]

I got to this stage the  

When I click on the icon, it brings me to this page.
I’m looking at how to add my knowledge bases here and put them into categories.

[Community Alums · Accepted solution]

Any update on this?

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

[khebizi chahina]

thank you very much

 I have another question please 
 i have probleme with my search bar when I write the full name i find finds  the article but  when I choose just half of the name or I don’t pay attention to the uppercase she doesn’t find it 

[Community Alums]

Hi,

You can post a new question for this.

Thanks,

Sandeep