Moving knowledge articles from one template to another template

[Sweta1012]

Hi Everyone,

I have a requirement to make only standard template visible for certain Knowledge bases. For that I want all the existing articles belonging to any particular template to move into Standard template.

Is there any way in which I can move/migrate the knowledge articles which are currently using some different template into the Standard template?

[Mike Van Vooren]

@Sweta1012 - Like Kristian, I am not a developer either.  I can find out if it is something I can easily share.   And if you have a lot of articles, Kristian's script idea might be more efficient than ours, which was one at a time (we did this for 3,300 articles).

But yes, the concept for our UI action button was to create a mapping of the fields from one template to another.  It created a new article in the destination template with all the data in the fields that we mapped.  Like Kristian, we mapped the Article Body field of the Standard template to the Resolution field of the KCS Article template.  Then we had to manually Cut and Paste the information for the other fields.

I'm not sure what templates your articles currently have, but that mapping of those content fields might be harder to do going to the single Article Body field.  So there may still be some manual data transfer necessary from the source article.

Good luck!

[Per-Kristian BM]

Yes, I think it was the same. Different templates are different tables, so we had to create new records and retire the old articles. No need for a button for us, we moved all articles and stopped using the OOTB standard template all together.