Platform Analytics - Filter Causing Error on Multiple Dashboards
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‎12-04-2023 10:28 AM - edited ‎12-04-2023 10:28 AM
When selecting a filter, I receive an error message on a couple visualizations Although the data selected is inclusive of all of the visualizations (e.g. I'm selecting pay grade as the filter and the pay grade data is inclusive in every region, the region visualization gives the error message - "Invalid Breakdown Combination. Scores for this combination is excluded. Contact your ServiceNow administrator for more information.")
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‎03-26-2024 07:01 AM
Hi @lewistommy
I was also facing a similar issue with PA reporting. To fix this, you need to go to your indicator configuration and check the checkbox Collect breakdown matrix, present under Collect breakdown matrix tab. This will fix the issue.
