Platform Analytics (Xanadu)

[Rum]

Hello All,

Our ServiceNow just got upgraded to Xanadu and as a KM Manager role I can see Platform Analytics. Some questions:

1) Is this only available to specific roles like Admin, KM managers....etc.?

2) Can this be made available to more teams, various IT teams?

3) Also, I notice only 3 of the 16 dashboards have data, the rest either shows error or no data. I know before this was available, reports / dashboards have been created for like Change Management, Incident Management...... Wonder how we could migrate or set up to show data. For some reason Knowledge Management contains the most data.

Thanks

Rum Ung

[Mike Clemons]

Is that Knowledge Management report OOTB or did you create it?

[Rum]

OOTB Dashboard.