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"This Helped" Option on Knowledge Article using Next Experience UI

Cheryl Wickwire
Tera Contributor

When someone clicks on "This Helped" within a Knowledge Article using Next Experience UI, what table is that answer stored in?

 

Thanks!

 

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2 ACCEPTED SOLUTIONS

Frank Buttafarr
Giga Expert

I believe what you are looking for is in this table Relevant Knowledge - Task [cxs_relevant_doc_task]. You run it for the Relevance type is This Helped. 

FrankButtafarr_0-1670430895379.png

 

View solution in original post

Sorry about that it looks like I was a little to quick in my response. Frank is correct in his answer and it can be found in that database view. The data is stored in the cxs_rel_doc_detail base table.

View solution in original post

5 REPLIES 5

Cheryl Wickwire
Tera Contributor

Thank you both!!