report of nested Hyperlinks from 1 article
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‎02-23-2024 02:56 AM
I have 1 article which has 11 hyperlinks routing to different articles. Again from each of the 11 articles, several nested hyperlinks are routed to different articles. Can anyone help me understand if is there a report to get a list of nested articles until n-level ?
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‎02-23-2024 06:19 AM
Hi @aparnnag
I don't know if there is no built-in report in ServiceNow that can generate a list of articles nested up to level n.
Maybe you can make a script that recursively traverses articles and their hyperlinks to generate a list of nested articles.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
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‎02-26-2024 05:01 AM
This doesn't quite show the nesting you're looking for, but I run a report/filter for "Article body contains KB0012345" to see all articles that link to a certain article. This is helpful when retiring an article since we want to make sure it's not linked in other articles before we retire it.
