ServiceNow developers documentation best practices?

Kris Sherer
Kilo Expert

Does anyone have a process or template for your ServiceNow developers to use to document their backend nuances as they create new applications or integrations, etc? 

3 REPLIES 3

Anshu

Does ServiceNow have documentation best practices for developers?  We have the same question as Kris Sherer.

 

Kris Sherer
Kilo Expert

Hi there. Sorry I may not have been clear in my question. I am not looking at back end coding best practices but more of a knowledge article format to help other developers understand the purpose of the application, how various parts of the workflow or application fit into a bigger picture. possibly where there are dependencies, what piece parts of certain APIs mean and what they are intended to do. 

This would be in addition to the type of back end coding best practices you've shared here. So, if a new developer wanted to see how something was designed and why and then add to/change, they would have sort of an overview to help guide them before or as they look at the coding.