Unique article views
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10-18-2023 05:30 AM
Is there a way to get the unique view count of a article?
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10-18-2023 05:34 AM
Hi @SNOWPie
I dont want to copy any one answer, so posting the link
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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10-18-2023 05:35 AM
The views are stored in "kb_use" table.
You can query or use group by to get unique records.
Please mark the answer correct/helpful accordingly.
Raghav
MVP 2023
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10-18-2023 10:22 PM
@SNOWPie did this work for you?
Raghav
MVP 2023
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10-23-2023 06:00 AM
Did you find a way to do this? I read the responses below and if I'm understanding what you're asking, these responses don't help. I was also looking for a way to have a unique count. Meaning if the article was viewed 30 times, but the same user viewed it 10 of those times - I want to see the count of 20 (so that user that viewed it 10 times is only counted as ONE). Is this what you're looking for?