Hey all,
I'm hoping that I'm overthinking this but so far, I've not found the simple solution for a request we've gotten on a specific KB. The KB in question is a "download only" IT policy KB, which is to say that, all the articles are attachment links with our various governance policies. When presented with this in our CAB, the feedback was some form of g_form dialog box should be presented saying that the PDF attachment will be downloaded, since the concern was that an end user might miss the transfer.
It seems simple enough, but, after kicking around a few options (e.g., UI policy, script action, UI macro, modifying the kb_view page, etc.), I'm not sure this is as easy to do as I first thought. Has anyone done something like this before?
Thanks!
