What is Knowledge Management v3 Homepage of com.snc.knowledge3 servicneow?

Rain Vaine
Kilo Sage

Hello,
Is the Knowledge Management v3 Homepage the one below the self-service?

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Because when I tried to look at the com.snc.knowledge3 servicneow plugin, I cannot see what is the record that is related to that homepage:

RainVaine_1-1707266674799.png

*PS:
I found that the one used by knowledge in the self-service is from the processor script, but when I checked the package of the processor script, it is not on the same package:

RainVaine_0-1707269547705.png

 


Do you any explanation or documentation source that can demonstrate the relation between homepage under self-service and the plugin?.
Regards

2 REPLIES 2

Ashley Snyder
ServiceNow Employee
ServiceNow Employee

We're making some changes in Washington DC for new customers regarding the Knowledge V3 homepage that existing customers can take advantage of as well. Check out the new Knowledge Management Academy for more information. We also have a short 6 minute video on this topic as well.

Hello @Ashley Snyder ,
First of all thanks for the reply for those references.
I just checked on the articles that you have sent, but I didn't find any information about the language picker which is only available in knowledge homepage,

RainVaine_0-1708578393780.png

Not available in new knowledge management portal:

RainVaine_1-1708578461517.png

Do you of any way to add the language picker to the knowledge management portal?
Regards,
Vaine