What is Knowledge Management v3 Homepage of com.snc.knowledge3 servicneow?
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02-06-2024 04:45 PM - edited 02-06-2024 05:32 PM
Hello,
Is the Knowledge Management v3 Homepage the one below the self-service?
Because when I tried to look at the com.snc.knowledge3 servicneow plugin, I cannot see what is the record that is related to that homepage:
*PS:
I found that the one used by knowledge in the self-service is from the processor script, but when I checked the package of the processor script, it is not on the same package:
Do you any explanation or documentation source that can demonstrate the relation between homepage under self-service and the plugin?.
Regards
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02-08-2024 10:32 AM
We're making some changes in Washington DC for new customers regarding the Knowledge V3 homepage that existing customers can take advantage of as well. Check out the new Knowledge Management Academy for more information. We also have a short 6 minute video on this topic as well.
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02-21-2024 09:08 PM - edited 02-21-2024 09:10 PM
Hello @Ashley Snyder ,
First of all thanks for the reply for those references.
I just checked on the articles that you have sent, but I didn't find any information about the language picker which is only available in knowledge homepage,
Not available in new knowledge management portal:
Do you of any way to add the language picker to the knowledge management portal?
Regards,
Vaine