COI

manirathore
Tera Contributor

‎06-10-2025 08:44 AM

i made one more record producer which is the copy of Conflict of Interest Disclosure. But when i am submitting the request, below error is coming.
Error occured while updating record: Operation against file 'sn_lg_ops_request' was aborted by Business Rule 'Set assigned to as Mandatory^08d3e725834222109a13f896feaad3a2'. Business Rule Stack:Set assigned to as Mandatory 

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2 REPLIES 2

palanikumar
Giga Sage

‎06-10-2025 08:48 AM

Check those business rules. I think the action is aborted based on some condition. Ensure value is passed for those fields from your record producer

Thank you,
Palani
0 Helpfuls

Sanyam Bhagat
Tera Expert

‎06-10-2025 10:12 AM

Go to Practice area
open the Compliance record
In the related tab(intake form), open the record producer (which you copied from OOB)
Go to option field and add "Assigned to field not mandatory"

then test the record producer again

Please mark helpful, if the workaround works for you.

Thanks
Sanyam Bhagat