Integration between case mgmt from Legal, HR and WSD!

fabio_milani
Tera Contributor

Do you know if there is an integration between case mgmt from Legal, HR and WSD? I mean when one area needs to engage another one... is there any documentation about that? There are some request that requires legal and WSD help on the same request and we would like to avoid going into each case management intake to raise two different cases for the same need.

1 REPLY 1

Amruta Iyengar
ServiceNow Employee
ServiceNow Employee

hello,

 

There is an better together solution between Legal  Investigations and HRSD.

Here is the doc link for reference - Better together solution: Legal Investigations and HR Service Delivery Employee Relations