Hi Community,
I’m working on a process where Legal Fulfillers should receive a notification when a Legal Request is reopened by the Legal User. This will help them review and provide a more suitable response.
Requirement:
- As a Legal Fulfiller, I need to be notified when a Legal Request has been reopened by the Legal User.
- The notification should prompt me to review the request and respond accordingly.
I’m looking for guidance on how to configure this notification in ServiceNow. Any help or suggestions on how to set this up would be greatly appreciated.
Thanks in advance!
