I have been checking the Contract Management Pro capabilities integrated with SOM (Sales and Order Management) in BtoB.
I have already learned the following Now learning courses.
Contract Management Pro
Sales and Order Management
I can create a Contract (table: ast_contract) with Contract Request from Quote after a contract is approved by signatories.
This created contract does not seem to include which Product Offering is purchased from customer. Specifically, there is no relationship between Contract (ast_contract) and Sold Product (Product Inventory in SOMT). For example, I would like our sales reps to be able to check which Sold Product is related to which Contract.
On the other hand, Sold Product seems to have a relationship to Service Contract (table: sn_pss_core_service_contract). I also understand the difference between the uses of Contracts and Service Contracts as described in the following article.
https://www.servicenow.com/community/csm-forum/contract-vs-service-contract/m-p/3054282
And then, my two questions are as follows.
1. Is Contract's table: "ast_contract" the best practice in ServiceNow to create a Contract from Quote?
2. How can I check the Contract related to the Sold Product? (Is it necessary to create a separate Service Contract and associate with it?)
