Availability of Bot Options in ServiceNow

[Itay Goldshtein]

Hello and thanks in advance,

I was wondering if the platform supports bot functionalities. Specifically, I am interested in knowing:

◾ Does ServiceNow have an integrated bot option or features?
If so, could you provide some insights or examples of how these bots can be utilized?
◾ Are there any resources or documentation available that could help me understand how to implement and use these bots effectively?

Thank you in advance for your assistance!

Best regards,
Itay Goldshtein

[Itay Goldshtein]

guys?

[Chris McDevitt]

Hi,

This might answer your question: Virtual Agent.

You should start with Now Learning and the: Virtual Agent Fundamentals class

[Itay Goldshtein]

Thank you very much @Chris McDevitt , I will check this. 🙏

Itay