- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-02-2023 11:01 PM - edited 09-02-2023 11:04 PM
Good morning community,
I have a customer who is in the biomedical industry and is manufacturing devices. They want to migrate there "device list" into a proper CMDB.
The basic idea is to put this into any of the OT class, on the other hand it's biomedical equipment, where OT isn't fully fitting and the medical device classes have been somehow reworked with Vancouver I just found out (e.g. cmdb_ci_medical is deprecated).
Anyone any opinion on the matter? This isn't a question of being wrong or right, but more on the strategy that ServiceNow has in the area.
Any reply welcome
Best regards,
Frank
Solved! Go to Solution.
- Labels:
-
Biomedical
-
Operational Technology

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2023 09:50 AM
Hi,
Please check out the (new) Healthcare Devices [cmdb_ci_hc_device] class. You will need to load the latest version of CMDB CI Class Models from the ServiceNow Store to get this.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-08-2023 10:44 PM
Hi @Chris McDevitt,
thanks I try now to find the best fit to avoid to have to many custom fields.
E.g. they have things like Netbios Active on Device (Yes/No) or if a device is domain joined or not and plenty of things to control security setting on the devices (which you can't discover).
But many thanks for the effort taken.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-03-2023 01:32 AM
Hi @Community Alums ,
You are right ! cmdb_ci_medical is deprecated. Earlier medical orginization use to extend this table to build child tables with custom fields and fit the business requirement.
Now in your case as this table is not available you can extend the cmdb base table with all new custom fields to build a data source as per your bussiness needs.
if your using CSM there will be a table for install base for medical devices > sn_hcls_medical_device_install_base_item
I hope this helps...
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-03-2023 01:50 AM
Hi Sohail,
thanks for the hint, this I found and of course extension would be an option, but I'm more thinking to use the OT class (Operational Technology), but also this doesn't give me all I need and I have to extend the class.
Thanks for taking the time to answer on a Sunday, much appreciated.
Best regards,
Frank
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-03-2023 01:56 AM
Also you can research to find if there are any plugins that provides tables for CMDB for such requirements and needs.
If my answer helped you kindly mark it helpful or correct...
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2023 09:50 AM
Hi,
Please check out the (new) Healthcare Devices [cmdb_ci_hc_device] class. You will need to load the latest version of CMDB CI Class Models from the ServiceNow Store to get this.