Has anyone else's PDI been down since 4/20/2025

staticCrash
Tera Guru

There is a banner on the sn developer site that says:  Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.

 

It's been like that for a few days now.

 

Should I just give up and release this instance?

 

This keeps happening to me.

This is quite a frustrating platform to work on.

 

 

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@staticCrash  A lot of users have reported the similar issues on community within last few days. If you have already been waiting for quite some time then I suggest you to release the existing PDI instance and request for a fresh one.

 

Unfortunately, there is no official support available for the Personal Development Instances and requesting a new instance is only solution available to resolve it.

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4 REPLIES 4

Sandeep Rajput
Tera Patron
Tera Patron

@staticCrash  A lot of users have reported the similar issues on community within last few days. If you have already been waiting for quite some time then I suggest you to release the existing PDI instance and request for a fresh one.

 

Unfortunately, there is no official support available for the Personal Development Instances and requesting a new instance is only solution available to resolve it.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @staticCrash 

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community almost from last 4 -5 days about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Ben White
Tera Contributor

Good Morning, Yes mine had been down about 2 weeks as well, i checked this AM and I have the red banner along the top with the same error BUT it is online today and i can get back into it 🎯 🎯 🎯  so yeh have the error but can access!!! YAY

Good Morning,

I'm happy you PDI is back up.

Mine was not.  I just released it back into the wild, and requested a new one.  🙂