Let's take the example from PDI demo data:There is a standard change template called "Reboot Windows Server" and this is exposed to the ESC portal where I can submit it: However, just because it is a standard change it doesn't mean we can do whatever...
Hi,Is ITAM part of ITSM? Or should it be owned/managed separately?
Does ServiceNow offer any OOTB functionality that "triggers" or "takes action" when DISCOVERY identifies "New Software Found".Within the company, software requests are reviewed and approved by various organizations. But when discovery finds new soft...
The last 2 times I've posted a solution to my questions, both have been sent to moderation hell. Why?Additionally, why is it that I never actually receive any feedback from whoever the moderator is? Why?How do I move posts from moderation back to the...
Hi again, May I get some clarification as to why my last post was rejected? My most recent post was on this thread:https://www.servicenow.com/community/developer-forum/create-a-widget-to-get-variable-values-from-an-ritm-form-and/m-p/2963045#M1122458...
The task is to predict the Assignment Group through Predictive Intelligence. I am attaching an article below, but according to Step 2 in the article, the option "Predict Assignment Group for incoming incidents" is not available in my instance.https:/...
Hi Team, Can anyone please help me out to resolve below scenario? Scenario - If Agent A shared an attachment via PDI to Agent B. How can Agent B download it on his/her system? Thanks & Regards,Bharat
Team, I have a simple form with 5 selections, each one show and hide different variables, it's all working fine, but I do have another ui policy inside one if the options for a YES/NO question, if the user select YES it will show a new variable, is s...
Been sending emails to devportalprod@service-now.com <devportalprod@service-now.com> to get help with this issue for a number of days and have not received any response.The problem - I cannot get any further into my PDI nor do I get the ServiceNow em...
Hello - for the last few weeks I've been getting a lot of spam from the ServiceNow community (community-no-reply@servicenow.com). Most of it is in a language other than English and a lot of it is non-ServiceNow product related; for example, a user's...
Hey everyone, I would like to start a platform Owners group. Where platform owners can talk and discus the successes they have had and learnings. I looked at other groups but could not find something that fit this type of role. Thoughts??? if ther...
Olá a todos! Preciso buscar os logs de bloqueios dos analistas para não receber chamados.Por exemplo em work management Availabilities, existem alguns bloqueios e a pessoa que adicionou, preciso do relatório de quem adicionou e retirou o bloqueio por...
Dear,I have a question about the "service-now.com" platform. Is it possible to filter all tickets that were assigned to an "Assignment Group" on a specific date? What I want is not the date of creation or last update of the ticket, but if the "Assign...
Hello Team,Can anyone guide me how do it get access to write Blogs or articles in community Appreciate your help in advance!!!
Has anyone had experience in developing features similar to Down Detector, in which, for example, Incident volumes for a given Service offering are shown to visitors of the Help Portal, making it easier for an end user to both observe ongoing trends,...
