Resolved! Short Description in Ask for Approval Action in Flow Designer
Hello Everyone, I wanted to know what are the different ways to attach a Short Description and a Description to an "Ask for Approval" action in Flow Designer.
Forum Posts
String Search Custom Interactive Filter- Issue with two filters on the same dashboard,
String Search Custom Interactive Filter- Issue with two filters on the same dashboard.can anyone help me with this query
REPORTING // Cumulative aggregation report on Knowledge articles
Dear community, As our company is pretty new to the ServiceNow platform, I hope I can rely on you for some help on the following challenge. I'm facing issues in getting SNow Washington DC to show the correct report I'd like it to generate on our kn...
Resolved! User ID's created with email @example.com in User table, can we delete?
I'm curious how the User ID's are created in the sys_user table; now, while doing some plugin installation, roles have been added to those IDs ( email- @ example.com); can we delete those User ID's?
Resolved! Can I have sections within Related Item Lists when displaying in Workspace?
Hi Community , I want to have three sections within a related list in Agent Workspace. Below image (Which I have designed using Figma) shows what I want to do!Is it possible? Can you help me?Thank you
The link to Class Resources is expired
I have just started the ServiceNow Administration Fundamentals On Demand course. After navigating to the KB article with the link to the Class Resources zip file and clicking the link, I get an error:"Sorry, the link has expired.The link was set to e...
Regarding getting configuration items assigned to particular in a form created through Catalog Item
Field 1 is reference field to sys_user tableField 2 is also a reference field to cmdb_ci tablecreated in a Catalog ItemAs of now Field 2 in Service Portal , Showing all Configuration Items as per the expectations . But the requirement is When selecti...
How to exclude azure cloud service account in service graph connector
Hello All, We have azure discovery using graph connector . We have requirement to exclude around 10 cloud service account from azure discovery as it is no longer required . Please help . We have integration hub ETL but not sure where to start .Please...
Resolved! Create or Update a Schedule Entry from Flow designer
I have to create some schedule entries on the 'cmn_schedule_span' from catalog item. I am achieving it through flow designer. I have a problem with timezones and I am not sure of how to configure them. When I pass the value of the Date/Time variable,...
I want to make menu item hidden in UI Builder
This is Flow Which I created As you can see when we right click on node Menu item is showingI want for particular condition My Menu item should visible I want to make them Dynamic Any Idea how to do it ?
Delta Records pull from ServiceNow Table API
Hello I have requirement to pull Service Now Table API Datae.g. sn_hr_core_casesn_hr_core_profilesn_hr_core benefits etc. What is sys_created_on and sys_updated_on fields ? 9/14 8 AM pulled 1000 records9/14 11 AM want to pull only changed records or ...
One OOTB BR runs when i update assigned to person in the HR case.
I have a weird scenario, Here when I create a "sn_hr_core_case_talent_management" record it has two description fields , one is normal description and the other is rich description (HTML type).When I submit a record I fill in the details of rich desc...
How to display Open Duration in ServiceNow filter view
How do I configure my filter page in ServiceNow to display the Open duration? In my view, I can only see the open time but no duration underneath. What setting would I need to change to display this?
Knowledge Translations report
Hello Team,We need help in creating a report which shows how many articles in a specific knowledge base doesnt have translations. We also need help in finding articels which has translations to an outdated or retired parent article. Can you please he...
Remove Preview Option and Hyperlink in Form
Hi, I need to Remove the Hyperlink and the Preview option from the related link from Agent Workspace View. I am not able to Do it from Workspace View. Any one please help?
