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Help with Configuring OAuth for Cisco Webex Integration in ServiceNow

ShajahanJ688604
Tera Contributor

Hi everyone, I’m working on integrating Cisco Webex with ServiceNow using the Notify Webex Connector. I’ve set up the plugin and created OAuth credentials with a service account in our test environment. However, I’d like some guidance on best practices for OAuth configuration — especially around token refresh and permission scopes. Has anyone successfully implemented this integration and can share the recommended setup steps or common pitfalls to avoid?

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