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Resolved! Profile Recognition

Hi there, My profile has already been recognized as a Mega Guru but recently I noticed that it is marked as just as a Tera Contributor. Thanks,Bill

BillMartin by • Mega Sage
  • 679 Views
  • 9 replies
  • 3 helpfuls

Resolved! Cant login to my PDI.

Hi,From one week I cannot login into my personnal devlp instance. I tried many times and I cant get in, I tried different ways using forgot password but I am not receving any email to reset my password. Please help me. Thnak you.Thulasi.

Not able to go to navpage.do

Hello I need a help, I have a PDI on Vancouver. When I type the url https://devxxxxxx.service-now.com/navpage.do and login it takes me to https://devxxxxxx.service-now.com/now/nav/ui/classic/params/target/ui_page.do%3Fsys_id%3D4b3d069093463110fa6370d...

Resolved! Cause Codes and Problem Ticketing

Community and Experts,I'll just leave this here, but I would really like to see Cause Codes brought front and center to the Problem Tables rather than PTask Tables, where they are pretty tucked away. If there's a good reason to keep Cause Codes seque...

MC_Teknaut by • Tera Contributor
  • 1581 Views
  • 3 replies
  • 5 helpfuls

How do I ask a question in the Community?

Hi all, I have a question regarding the ServiceNow Community itself. Maybe it's just me, but nowadays it seems near to impossible in choosing a Location, Forum, Category etc. There are hundreds of choices and they are nestled in a hierarchical struct...

Resolved! My Posts Archived, Can Not Find Them

Hello. I do not know if this is the right subforum, as I can not even find the correct layout of the forums. I think the layouts changed on me over the months. I was trying to find some old posts I did, but I got the message they are archived. I can ...

ESM_Gagh by • Giga Expert
  • 1495 Views
  • 4 replies
  • 4 helpfuls

Knowledge Article Linking Attachments

When I link attachments in knowledge articles using the linking tool and choose "Open link in new window", it will auto-download when clicked unless I type "&view=true" behind the sys id.  Does anyone know why this is? I'm relatively new to ServiceNo...

Meg Glur by • Tera Contributor
  • 1758 Views
  • 4 replies
  • 2 helpfuls

Cannot access Support with my ServiceNow ID

Trying to access a KB article to do some troubleshooting, and it looks like I am unable to access the link because my ServiceNow ID is disallowed.Am looking at https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0955126 but it does...

tahnalos by • Kilo Sage
  • 1132 Views
  • 1 replies
  • 0 helpfuls

Resolved! Linking AD/Azure AD groups to ServiceNow Groups

Good day all,  I am new to ServiceNow and need some help please.  I am sure my question has already been answered somewhere but I am not able to find any helpful info, maybe I am not looking hard enough. I need to create ServiceNow groups with certa...

Resolved! How to limit the list of tables for a Document ID field?

I've created a Document ID field following the Creating a Document ID field wiki article.   In my case I made my u_document_id field dependent on my u_table field, which I made a choice list of two values: cmn_location and service_offering.   I was h...

ty_roach by • Tera Guru
  • 1756 Views
  • 2 replies
  • 2 helpfuls

ServiceNow for small company

We're a small company of just over 100 employees serving higher education IT needs.   Help Desk functions are distributed among several divisions.   We're planning to start with Incident/ServiceCatalog and expand later. How good of a fit is ServiceNo...

danavoss by • Kilo Contributor
  • 3279 Views
  • 2 replies
  • 4 helpfuls
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