Resolved! Issue with My Unmoderated Items
When I ask a question or reply to a question it goes to "My Unmoderated Items" section under "My items Awaiting Approval" status. It does not post a question or add a reply to a post for several hours.
Forum Posts
Creating a Requistion from service now into Oracle CLoud
Does service now have the ability to create a requisition into Oracle Cloud. We would like to have this ability so the requisition will follow the approval hierarchy that we have in place within Oracle Cloud. And then in turn creates a Purchase order...
Resolved! Issues with Unmoderated Items Section in ServiceNow Community
When I ask questions within the ServiceNow community I see that under Unmoderated Items my questions are sitting in "My items Awaiting Approval" status and do not update for several hours. I am unable to ask question within the forum, is there a crit...
Approvals on Emergency Change
What is best practice for approvals on an Emergency Change? Is it one approval or two? Should the approval be by a senior leader, CI owner, or change coordinator?
Resolved! Change of Contact Email ID
Hi there, I need help in changing my Contact Email ID. https://www.servicenow.com/community/user/viewprofilepage/user-id/203814 Thanks,Bill
QR Code to create a incident
QR code on the back of hardware devices (laptops, iPads, Desktops etc) that when the employee scanned the QR code if the device was broken or not working, it would create an INC , so kindly assist on this how we can archive on this?
Resolved! Cant login to my PDI.
Hi,From one week I cannot login into my personnal devlp instance. I tried many times and I cant get in, I tried different ways using forgot password but I am not receving any email to reset my password. Please help me. Thnak you.Thulasi.
Not able to go to navpage.do
Hello I need a help, I have a PDI on Vancouver. When I type the url https://devxxxxxx.service-now.com/navpage.do and login it takes me to https://devxxxxxx.service-now.com/now/nav/ui/classic/params/target/ui_page.do%3Fsys_id%3D4b3d069093463110fa6370d...
Resolved! Cause Codes and Problem Ticketing
Community and Experts,I'll just leave this here, but I would really like to see Cause Codes brought front and center to the Problem Tables rather than PTask Tables, where they are pretty tucked away. If there's a good reason to keep Cause Codes seque...
How do I ask a question in the Community?
Hi all, I have a question regarding the ServiceNow Community itself. Maybe it's just me, but nowadays it seems near to impossible in choosing a Location, Forum, Category etc. There are hundreds of choices and they are nestled in a hierarchical struct...
Knowledge Article Linking Attachments
When I link attachments in knowledge articles using the linking tool and choose "Open link in new window", it will auto-download when clicked unless I type "&view=true" behind the sys id. Does anyone know why this is? I'm relatively new to ServiceNo...
Cannot access Support with my ServiceNow ID
Trying to access a KB article to do some troubleshooting, and it looks like I am unable to access the link because my ServiceNow ID is disallowed.Am looking at https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0955126 but it does...
Resolved! Linking AD/Azure AD groups to ServiceNow Groups
Good day all, I am new to ServiceNow and need some help please. I am sure my question has already been answered somewhere but I am not able to find any helpful info, maybe I am not looking hard enough. I need to create ServiceNow groups with certa...
Resolved! How to limit the list of tables for a Document ID field?
I've created a Document ID field following the Creating a Document ID field wiki article. In my case I made my u_document_id field dependent on my u_table field, which I made a choice list of two values: cmn_location and service_offering. I was h...
ServiceNow for small company
We're a small company of just over 100 employees serving higher education IT needs. Help Desk functions are distributed among several divisions. We're planning to start with Incident/ServiceCatalog and expand later. How good of a fit is ServiceNo...