How does ServiceNow help organizations maintain compliance with security frameworks like ISO 27001,

TarunNagar
Tera Contributor

‎02-24-2025 03:22 AM

In what ways does ServiceNow assist organizations in achieving and maintaining compliance with major security and regulatory frameworks such as ISO 27001, GDPR, and HIPAA, particularly in terms of automation, risk management, incident response, audit tracking, and ensuring data security across enterprise workflows?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-24-2025 06:13 AM

Hi @TarunNagar 

 

At a high level, the GRC module of ServiceNow is helping in this area. There are many other submodules under GRC that you can explore.

 

@Community Alums is expert on this.

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Community Alums
Not applicable

‎02-24-2025 08:50 AM

Hi @TarunNagar ,

@Dr Atul G- LNG  is right saying it's maintained and process using ServiceNow IRM Product Suite.

ISO 27001, GDPR, and HIPAA would be part of Authority documents .

All of compliance works hand by hand by using Authority document> Citations> Control Objectives >Entity types.

You will need to take up the GRC: IRM Fundamentals (IRMF) course on Now Learning to understand the flows.

 

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