Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to display Open Duration in ServiceNow filter view

10087513
Giga Contributor

How do I configure my filter page in ServiceNow to display the Open duration? In my view, I can only see the open time but no duration underneath. What setting would I need to change to display this?

3 REPLIES 3

Sid_Takali
Kilo Patron

Hi @10087513 Can we know on which table you are trying to configure? and on which view you are trying? 

10087513
Giga Contributor

I'm on the Incidents table (incident_list.do).  I'm in the default view.

romihmd
Tera Contributor

i have the same problem as you , please can anyone know the answer 

thank you

 

Tutuapp