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Forum Posts
Ai Search - Can I not allow users to search for HR Cases via the AI Search in the portal?
Hi there, currently, users can search for HR Cases via the Ai Search in our Portal. Would there be a way to prevent that? Thanks! Kev
Resolved! 1.2.1 Agent Workspace for HR Case Management plugin isn't preinstalleed in student instance
When I am doing the lab I don't see HR in lab 1.2.1. It says plugin for HR is preinstalled but that doesn't seem to be the case. Thanks,Aniket
Compliace Workspace Policy Exception "New" button. How to suppress it?
Hello, In the PE list, three is a "New" button. I would like this button hidden. I can't find the record for this button. I have checked UI Actions, List Actions, and the config for the UIB page. There was a Hide List Actions checkbox, however th...
HR Case Mgmt Plugin Missing in Student Instances
It appears that the "Agent Workspace for HR Case Management" plugin is not automatically included in student instances. For those looking to explore its functionalities within their learning environment, this might come as a surprise. This plugin off...
Resolved! Has anyone else's PDI been down since 4/20/2025
There is a banner on the sn developer site that says: Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available. It's been like that for a few days now. Should I just give up and release this instance? This ke...
Oncall PC/SC - how to remove additional coverage.
Hello,I have created an oncall schedule and when I edited/updated the rotation/roster the calendar now has the following:John Doe (PC)Jane Doe (PC)John Doe (SC)Jane Doe (SC) All I want is (P) - Primary and (S) - Secondary. Why? How can I remove the P...
ServiceNow and Power Automate Desktop
Is it possible to automate the process of downloading reports from ServiceNow using Power Automate Desktop? I currently have a Power BI dashboard that pulls insights from multiple ServiceNow reports, and I’m looking to reduce the manual effort involv...
Encryption option in custom attachment
HI, Any one Please suggest for this below requirement ,Service portal :Catalog item name : Computer Request Catalog form created with Mandatory attachment .Now requirement is When User click the attachment tap its has to popup custom widget like "Do ...
Service Portal Custom widget
HI, Any one Please suggest for this below requirement ,Service portal :Catalog item name : Computer Request Catalog form created with Mandatory attachment .Now requirement is When User click the attachment tap its has to popup custom widget like "Do ...
Looking for a Reliable Google Merchant / Shopping Plugin?
Hi everyone,I'm looking for a better way to sync WooCommerce products with Google Shopping. Here's my situation:Currently using the official Google plugin for product sync.Facing multiple issues, especially with merchant account access permissions.Th...
Resolved! Flow initiation date-time for the current iteration
Dear Flow experts,We are using Strategic Portfolio Management in Xanadu patch 7.We have created a flow for pm_project table. This flow has multiple Ask for Approval steps and this flow can be atarted allover again if there is a rejection for any of t...
PDIs down?
I see the PDIs down with a banner saying that there is an issue being worked on.Do we have an idea of when the situation will change?
The goal is automate the import of a csv file from a mid server and attach it to a data source
I have read a number of different posts all trying to solve this use case and I have settled on this approach.Use a flow action script (script1) to create an entry in the ECC queue that will execute a PowerShell script (ScriptFileOperation) on the mi...
ACL roles in Yokohama upgrade
When I was in Washington DC Version i have added few roles to particular User .User name : User A this user have 140 Role and 6 Groups in Washington DC After Upgrade to Yokohama Version the same user have 175 Roles and 6 Groups i have compared the bo...
