How to display Open Duration in ServiceNow filter view

10087513
Giga Contributor

How do I configure my filter page in ServiceNow to display the Open duration? In my view, I can only see the open time but no duration underneath. What setting would I need to change to display this?

3 REPLIES 3

Sid_Takali
Kilo Patron
Kilo Patron

Hi @10087513 Can we know on which table you are trying to configure? and on which view you are trying? 

10087513
Giga Contributor

I'm on the Incidents table (incident_list.do).  I'm in the default view.

romihmd
Tera Contributor

i have the same problem as you , please can anyone know the answer 

thank you

 

Tutuapp