L1 Support interview help

ManishS14752344
Tera Contributor

Thursday

Hi,

I have an interview for the role of L1 Support. I need help about which topics do I need to cover for this interview other that lifecycles.

Thank you.

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Dr Atul G- LNG
Tera Patron
Tera Patron

Thursday

Hi @ManishS14752344 

 

Make sure to brush up and strengthen your basic concepts like:

  • Scripts (both client-side and server-side)

  • Client Scripts

  • Business Rules â€“ their purpose and different execution types

These are essential because nowadays, interviews are heavily scenario-based â€” they rarely ask direct or straightforward questions.

Brush up on your CSA training and its core concepts.
Go through blogs, watch YouTube videos, and try to get a deeper understanding of the ServiceNow platform.

 

https://hkrtrainings.com/servicenow-admin-interview-questions

https://tekslate.com/interview-questions-on-servicenow-admin

https://www.testpreptraining.com/tutorial/servicenow-certified-system-administrator-interview-questi...

https://climbtheladder.com/servicenow-administrator-interview-questions/

 

https://www.servicenow.com/community/servicenow-ai-platform-forum/servicenow-technical-interview-que...

 

cc: @Sandeep Rajput 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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