L1 Support interview help

[ManishS14752344]

Hi,

I have an interview for the role of L1 Support. I need help about which topics do I need to cover for this interview other that lifecycles.

Thank you.

[Dr Atul G- LNG]

Hi @ManishS14752344 

Make sure to brush up and strengthen your basic concepts like:

• Scripts (both client-side and server-side)

• Client Scripts

• Business Rules – their purpose and different execution types

These are essential because nowadays, interviews are heavily scenario-based — they rarely ask direct or straightforward questions.

Brush up on your CSA training and its core concepts.
Go through blogs, watch YouTube videos, and try to get a deeper understanding of the ServiceNow platform.

https://hkrtrainings.com/servicenow-admin-interview-questions

https://tekslate.com/interview-questions-on-servicenow-admin

https://www.testpreptraining.com/tutorial/servicenow-certified-system-administrator-interview-questi...

https://climbtheladder.com/servicenow-administrator-interview-questions/

https://www.servicenow.com/community/servicenow-ai-platform-forum/servicenow-technical-interview-que...

cc: @Sandeep Rajput