ServiceNow PPM compared to WorkFront
Just wondering opinions for those who have used WorkFront PPM in the past and have experience with ServiceNow, what do you think is the comparison on ease of navigation?
Forum Posts
Approvals on Emergency Change
What is best practice for approvals on an Emergency Change? Is it one approval or two? Should the approval be by a senior leader, CI owner, or change coordinator?
Resolved! Change of Contact Email ID
Hi there, I need help in changing my Contact Email ID. https://www.servicenow.com/community/user/viewprofilepage/user-id/203814 Thanks,Bill
Change Tasks
Are Change Tasks the most appropriate way to manage all efforts related to an overall release? Currently, we have separate change requests for these efforts, but it does not allow for all to easily be associated to the overall effort. In addition, i...
"Record Producer does not exist error" on catalog builder
Hello,I designed a catalog item using the catalog builder application, however each time I tried editing the catalog item, I receive a message "record producer does not exist". I tried creating new catalog item but returned same message. I am using ...
Attach a Knowledge article OOB functionality
Hello,I was wondering if anyone can help me determine when/if the "Attach a Knowledge article" functionality was changed? A few years ago when attaching a knowledge article, the knowledge article body would be copied into the comment section (with no...
QR Code to create a incident
QR code on the back of hardware devices (laptops, iPads, Desktops etc) that when the employee scanned the QR code if the device was broken or not working, it would create an INC , so kindly assist on this how we can archive on this?
Resolved! Profile Recognition
Hi there, My profile has already been recognized as a Mega Guru but recently I noticed that it is marked as just as a Tera Contributor. Thanks,Bill
Resolved! Cant login to my PDI.
Hi,From one week I cannot login into my personnal devlp instance. I tried many times and I cant get in, I tried different ways using forgot password but I am not receving any email to reset my password. Please help me. Thnak you.Thulasi.
Resolved! Does my Servicenow Learning access expires?
I find Now Learning very informative and has a lot of good resources on how to use ServiceNow. However, does our access into Nowlearning expires?
Not able to go to navpage.do
Hello I need a help, I have a PDI on Vancouver. When I type the url https://devxxxxxx.service-now.com/navpage.do and login it takes me to https://devxxxxxx.service-now.com/now/nav/ui/classic/params/target/ui_page.do%3Fsys_id%3D4b3d069093463110fa6370d...
Resolved! Cause Codes and Problem Ticketing
Community and Experts,I'll just leave this here, but I would really like to see Cause Codes brought front and center to the Problem Tables rather than PTask Tables, where they are pretty tucked away. If there's a good reason to keep Cause Codes seque...
How do I ask a question in the Community?
Hi all, I have a question regarding the ServiceNow Community itself. Maybe it's just me, but nowadays it seems near to impossible in choosing a Location, Forum, Category etc. There are hundreds of choices and they are nestled in a hierarchical struct...
Knowledge Article Linking Attachments
When I link attachments in knowledge articles using the linking tool and choose "Open link in new window", it will auto-download when clicked unless I type "&view=true" behind the sys id. Does anyone know why this is? I'm relatively new to ServiceNo...
Resolved! script to create multiple records in asset table
Hi Techies,Greetings. Please help me with the script to create multiple records in asset table. regards..Mani
