ServiceNow Azure Enterprise application for ServiceNow Agent - Intune or Now Mobile - Intune app

lokeshkalidasan
Kilo Contributor

‎04-30-2025 10:55 AM

Hi all,

Currently I have been experiencing the issue related to enterprise application while using Now Mobile - Intune or ServiceNow Agen - Intune app.

 

Note: Apps are MAM enabled.

 

When I try accessing this two applications on Android, it doesn't seems to have any issue or any specific setup needed, but this is not same for iOS, when I try login to either of these apps it's prompting me for consent via an Enterprise Application which seems to be little weird, Is this the expected behavior? Or I am missing anything?

 

Please help. Thanks in Advance.

 

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3 REPLIES 3

lokeshkalidasan
Kilo Contributor

‎04-30-2025 09:51 PM

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purplegirlie
Tera Contributor

3 weeks ago

Did you resolve this?  I have the same issue.

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ramn52539556734
Tera Contributor

8 hours ago

Yes, this is expected on iOS. Unlike Android, iOS requires explicit Azure AD enterprise app consent for MAM-enabled apps like Now Mobile - Intune or ServiceNow Agent - Intune. The consent flow ensures proper policy enforcement and secure token access. Admin pre consent in Azure can streamline this. In enterprise app development services CONTUS Tech emphasizes aligning MAM/MFA policies across platforms to avoid inconsistent login behavior.

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