Roles for table visibility
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03-10-2025 01:47 AM
Hallo, i have a question that i can't understand.
If a user doesn't see the sys_proprties in the navigator and it is passed ti him as a URL with a filter, why can one user open it and another not?
How can I understand which role makes the passed table visible to him?
Thanks
B. R.
Romina
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03-10-2025 02:00 AM
the user might not be passing table.None READ ACL on sys_properties table
To check this please visit that table and see table.None READ ACL
You can also use access analyzer to see which ACLs are blocking access for user to which table
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-10-2025 02:03 AM
Hi @RominaF
It should not be the case. Please check if there are any ACLs that the user’s role is failing to pass. Also, verify if this issue is happening for all users or just a limited set of users. Additionally, please check the read ACL on the module itself."
This approach focuses on troubleshooting the ACLs (Access Control Rules) related to the user's role and ensuring that the read permissions for the module are correctly configured.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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