unable to see top banner on service portal page

[hikerclimber]

I am unable to see the top banner in service portal where it says: Knowledge, Catalog, Requests, System Status, Cart, and Tours

What I expect to see:

but what I see instead:

I checked my request filter but everything seems fine. I am thinking it is a ACL list issue?

Any suggestions?

Thanks,

Aniket

[hikerclimber]

I had to undo the change from here (click see comparison):

then click revert. 

[Dr Atul G- LNG]

Does the issue still exist? If yes, then it’s better to log a new support case if it’s a client instance. If it’s a PDI, close the current incident and create a new one.

[hikerclimber]

I have already selected SP Header menu.

[hikerclimber]

I already have SP Header Menu for main menu. The theme SP theme doesn't exist.