Add icons in now mobile

susmitha17
Giga Guru

Hi,

I have a requirement to add hr topics with icons to show up in now mobile homepage

Once we click on topic,it must redirect to associated kb articles

 How can we configure ths

Attached is the reference image

2 REPLIES 2

Chandu Telu
Tera Guru
Tera Guru

HI ,

Can you check the below links

https://docs.servicenow.com/en-US/bundle/sandiego-mobile/page/administer/tablet-mobile-ui/reference/sg-mobile-icon.html

https://community.servicenow.com/community?id=community_question&sys_id=a55db09cdbd594104819fb243996190c

https://community.servicenow.com/community?id=community_question&sys_id=614c4209dbada41066f1d9d96896190f

 

Thanks

Chandu Telu

Hello Susmitha,

I hope you are doing well.

In my environment, we created an icon section (/sys_sg_section_list.do) with icon section destination screens (which linked to mobile web screens):

find_real_file.png

that have deep links to KB articles or Catalog Items assigned to them:

find_real_file.png

Results look like this:

find_real_file.png

Regards, Ivan