Asset Not Visible on the Agent Mobile App

Subhanand
Tera Guru

On Docs There is a separate Navigation tab for Asset in Agent APP

Agent Mobile APP for ASSET

find_real_file.png

But I'm not able to see that on my agent APP

Do we need to activate any plugins

10 REPLIES 10

MrMuhammad
Giga Sage

Hi Subhanand,

I think it requires installing "sn_itam_mobile" plugin. If you have this plugin installed already and still not able to see the Asset tab then repair the plugin and re-login into the agent app.

Hope the help!

Regards,

Muhammad

Regards,
Muhammad

Adarsh7
Tera Contributor

Hi,

I am facing the same kind of issue and I am not able to see the asset options as mentioned in Agent Mobile APP for ASSET.

All the necessary plugins are enabled "sn_itam_mobile", still, I am not able to see the expected tabs in the now mobile agent app.

Any lead on the above issue?

 

Regards,

Adarsh

 

Adarsh7
Tera Contributor

Hi,

I am facing the same kind of issue and I am not able to see the asset options as mentioned in Agent Mobile APP for ASSET.

All the necessary plugins are enabled "sn_itam_mobile", still, I am not able to see the expected tabs in the now mobile agent app.

Any lead on the above issue?

 

Regards,

Adarsh

Santosh51
Kilo Contributor
Hello, has anyone found any solution for this? I have all the plugins installed and I do not see Asset instead I see Receiving Assets, which do have the auditing functions. Hoping for kind support, Thanks